How To Force Reboot A Chromebook

In the last few weeks have had half a dozen Chromebooks sent to me for repair with a black screen issue. Indeed, when you pressed the power button you could tell that the screen was getting power, but you just saw a black screen and nothing else.

The good news is this was an easy fix. Basically the Chromebook needed a forced reboot. To force reboot a Chromebook press the Power button and the Reload button.


This forces the Chromebook to reboot. Remember the old PC reset buttons? 

This may or may not fix your issue, but it’s definitely worth adding to your bag of troubleshooting tricks.

  1. #1 by Lisa Mitchell on January 13, 2017 - 11:42 am

    Totally worked!!! Thank you!


  2. #2 by Dennis on June 24, 2017 - 10:11 am

    Worked like a charm.


  3. #3 by Theodore Spatafore on August 7, 2017 - 7:51 pm

    Worked on an acer r13


  4. #4 by C.E. on August 28, 2017 - 11:00 am

    Thanks. I needed to shut down. Now i need to fix my black screen.


  5. #5 by Terry Donnelly on September 5, 2017 - 9:47 am

    Thanks very much. That fix saved me alot of hassle


  6. #6 by Bill Kenny on October 19, 2017 - 4:18 pm

    Excellent. Worked for me.


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