Setting up and managing iPads in Meraki

I believe the easiest way to manage and install apps on groups of student iPads is to do the following:

  • Setup 1 iTunes account for each group of devices that will use different apps than other iPads. For example if you have 2 carts of 30 iPads and you plan to put different apps on each cart you would want 2 iTunes accounts.
  • Push apps to each group of iPads by enabling “Automatically Download Apps” on all your iPads and then installing an app using one iPad. It will then automatically install on all your other iPads that use the same iTunes account.
  • Turn on Restrictions on each iPad and set a code. The restrictions can be controlled using Meraki. The only reason to set a code is to keep someone else from setting one and locking you out. A restriction code IS NOT the same thing as a passcode.
  • Use Meraki to create Profiles which control restrictions on the iPads
  • Use Meraki to assign apps purchased with a school’s VPP account to the iTunes account which is being used on the devices you want the app installed on.
  • Use Meraki to clear passcodes
  • Setup folders with the apps, settings (Auto-Lock, etc…), background, etc… Then make a backup of that iPad and use it to setup your other iPads in the same group

Below are step by step directions on how to setup iPads when using this process.

  1. Ask your tech to setup an Active Directory account to be used with your iTunes account(s). This cannot be a VPP account. iTunes accounts should always be created using FCPS email addresses. The exception to this is if a teacher has district owned iPad for their own use, they can use their personal iTunes account if they have one.
  2. Once the account is setup, log into webmail to make sure the email address is working.
  3. Reset an iPad by going to Settings > General > Reset
  4. Choose Erase all content and settings
  5. Enter restriction code if prompted. Your district tech can provide this code.
  6. Once iPad boots to the Hello screen answer the location questions
  7. For Wi-Fi choose FCPSWireless. Note: If this is a brand new iPad, your tech will need to enable the device on our wireless system before you can continue.
  8. Enable location services
  9. Choose Setup as a new Device
  10. Skip setting a passcode
  11. Create an iTunes account using the AD account. This can be done from an iPad or a computer running iTunes that is not signed into an iTunes account.
    1. Open the App Store
    2. Find/Search for a free app
    3. Download the app
    4. When prompt to enter you iTunes account, choose to create a new one
    5. Enter the email address of the AD account that was created and answer all questions.
    6. For payment method choose None
    7. Open the email account in Webmail to verify the email address
  12. Once the iTunes account is created, download any free apps you want to put on your group of iPads. Note: You will be able to add apps wirelessly to iPads later, but if you want to put your apps in folders you need to download them now.
  13. You may now put any apps into folders if you’d like
  14. Open Settings
  15. Choose General
  16. Recommended: Change Auto-Lock to 5 or 10 minutes
  17. Choose General again
  18. Choose Restrictions
  19. Choose Turn Restrictions On
  20. Enter School’s 4 digit code. Your district tech can tell you this code. The only reason to set a restriction code is to keep someone else from setting it and locking you out.
  21. Customize anything else you like on the iPad such as the background

Now you will back a backup of the iPad which will be used to setup your other iPads in this group

  1. Open Settings
  2. Choose General
  3. Choose About
  4. Make you iPad’s name something that starts with your school’s 3 letter abbreviation. Note: each iPad that is restored with this backup, will use this name until it is manually changed on the iPad.
  5. Choose iCloud
  6. Sign in with your iPad group’s iTunes account
  7. Turn off all iCloud settings except for Find My iPad
  8. Choose Storage & Backup
  9. Turn iCloud Backup On
  10. Choose Back Up Now
  11. When back is complete, turn off iCloud Backup

Now you are ready to setup you other iPads using this backup

  1. Reset an iPad by going to Settings > General > Reset
  2. Choose Erase all content and settings
  3. Enter restriction code if prompted. Your district tech can provide this code.
  4. Once the iPad boots to the Hello screen, answer the location questions
  5. For Wi-Fi choose FCPSWireless. Note: If this is a brand new iPad, your tech will need to enable the device on our wireless system before you can continue.
  6. Enable location services
  7. Choose Restore from iCloud Backup
  8. Enter your iPad group’s Apple ID and password and choose Next
  9. Agree to the Terms and Conditions
  10. Agree to the Terms and Conditions pop up
  11. Choose the backup you want to restore. Note: Each backup shows the Date and Time it was created and the name of the iPad it was created from.
  12. Wait for the backup to restore and the iPad to reboot
  13. On the Hello screen, swipe to setup
  14. Choose Next on the “Fayette County School District will automatically configure your iPad.”
  15. Enter the Apple ID password
  16. Choose Get Started
  17. The iPad should look like the one you made a backup of and apps should begin downloading to the iPad.
  18. Open Settings
  19. Choose General
  20. Choose About
  21. Rename the iPad
  22. Choose iTunes & App Store
  23. Look at the Automatic Download section
  24. Music should be Off (limited to 10 devices), change the setting if needed
  25. Apps should be On, change the setting if needed
  26. Updates should be On, change the setting if needed
  27. Choose iCloud
  28. All settings should be off except for Find My iPad, make changes if needed.
  29. In iCloud, choose Storage and Backup
  30. Once the restore is complete, turn off iCloud Backup. iCloud backup can also be disabled remotely using a Meraki profile.

Your iPad is now ready for use.

Add a free app to your iPad group

  1. On one of the iPads in the group, open the App Store
  2. Search for the free app
  3. Click the Free button next to the app
  4. Click the Install button
  5. Enter the iTunes Account password
  6. The app will now install on all of the iPads that use the same iTunes account and have the automatic downloads for apps turned on in the iCloud settings.

Add a paid app to your iPad group

Paid apps are still purchased using the VPP.Apple.com website.

If you have an existing VPP account, let Dave Carty know so that he can add the account to the Meraki system. If you need to create a VPP account contact Dave Carty.

Paid apps can be assigned to any iTunes account, including a teacher’s personal account.

Once your VPP account has been added to Meraki, follow the directions below to add a paid app to an iPad

  1. Open dashboard.meraki.com. If you don’t have a Meraki account contact your district tech.
  2. Log on
  3. On the left side, click MDM > VPP
  4. Make sure your VPP account is correct. Most users will only see one.
  5. You should now see a list of your paid apps. If not, let Dave know.
  6. Click on the user management tab

You need to create an association between your VPP account and any iTunes account you want to push paid apps to.

  1. Click Add User
  2. Enter the name of the iTunes account you want to associate and its iTunes account email address
  3. Click the “Send invitations automatically box” Note: If you forget this step and click Save, you can send the invitation by clicking the check box next to the users account and click Invite
  4. The user status should now show as Invited and an email was sent to the user
  5. The user now need to open their email ON AN iOS DEVICE (you can use webmail) and accept the invite.
  6. After that, the user Status should change to Associated. If this doesn’t happen after a few minutes, Click Reload cached data and Force sync now

Now you need to choose the apps you want to assign to the user’s iTunes account.

  1. Click on the Licensed applications tab
  2. Click the green app name link next to the app you want to install
  3. Click the check box next to the user you want to give the app to.
  4. Click Grant license to user

At this point, one of 2 things will happen on the user’s device

  1. If the user has “Automatically down load apps purchased on other devices” turned on in Settings > iTunes & App Store then the app will automatically download to the user’s device(s)
  2. If the setting for Automatically download setting is turned off, then the app will show up in the purchased list in the App store and the user can manually download it for free.

, , , , ,

  1. Leave a comment

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: